Your satisfaction matters to us. If something isn’t right, we’ll make it right.
100% Replacement Guarantee
If any bag arrives faulty, leaking or damaged, simply message us on WhatsApp with a photo and we’ll send a free replacement — no hassle.
Returns
If you’re not satisfied with your order, contact us within 7 days of delivery on WhatsApp and we’ll help you with a return or replacement.
Damaged or wrong item
Received a damaged parcel or the wrong item? Contact us right away and we’ll resolve it quickly at no cost to you.
How to reach us
The fastest way to sort out any issue is our WhatsApp chat (green button at the bottom-right of every page). We reply quickly during business hours.